VOTEC Group Application Management Services will help you get the most out of your ERP investment.   Our expertise will help you to improve, optimize and manage your Oracle application environment.

VOTEC Group outsourced solution offering encompasses four key areas.  Customers have the flexibility to combine one or more of these offerings.

Help Desk

– Level 0-3

– Job Monitoring and Escalation

Application Support

– Business Process Support

– Application Configuration Support

Technical Support

– RICE Development & Maintenance

– DB Maintenance & fine tuning

– Background Job Maintenance

Integration Layer Support

– Fusion Middleware

Our value based framework focuses on a continuous improvement methodology to continuously align quality with business process improvements which are triggered by our applications support team.